Home2 Suites By Hilton Decatur Ingalls Harbor
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property was fine ... but altho we prepaid thru booking.com , after we left they charged us again... and for a lot more calls to to hotel would not connect , when I finally did they said that there wasn't a manager present ... so far I've waited 6 hrs without a return call I started the complaint process with B.com but nothing yet this should have been resolved with a phone call from booking.com to the hotel
Stephen
มกราคม 2566
I was thinking we were gonna have eggs & bacon, but it was mainly sandwiches which was cool because they were good too. I like a traditional breakfast though. Everyone was very nice & the room was clean.. the only thing that didn't work in our room was the window with the remote to open & close the blind. The manager was very nice she offered to get us another room, but we didn't feel like moving. My first experience there was super straight
Antrece
ธันวาคม 2567
It was a plesant stay, visiting with family. We enjoyed the location, the room, the availability of drinking water, the breakfast included, the willing to help and pleasant staff.
Sheyla
ธันวาคม 2567
Very clean and staff was very friendly and accommodating. I'm on specific diet because a stomach issues, so I really liked the little kitchen we had in the room. Cooked my own dinner
Janice
มกราคม 2566
Real nice super clean great smelling room and bedding. I enjoyed the 3 nights there.
Timothy
พฤศจิกายน 2565
Latrice and Simeon provided awesome service, as did the cleaning crew who were mostly polite and prompt!
Ki
กรกฎาคม 2565
Nice, clean. Good amenities. breakfast was decent.
Michelle
กรกฎาคม 2566
It was clean and the staff was very friendly. I liked the layout of the suites and the location. It's off the beaten path a little bit. I couldn't hear anything going on in the halls or rooms around me which was lovely.
Jennifer
เมษายน 2566
Robert & Beth made us feel very welcomed. It was by wife's birthday and she had an awesome time. The location along the river help set the mode. Just had an overall good time.
Richard
สิงหาคม 2565
The staff was very nice and helpful. The room was clean and comfy! The breakfast was smaller but still had many options to choose from.
Gina
กรกฎาคม 2566
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